Training & Support


Training is the enhancement of the abilities, competence & knowledge of the human resource in the organization.

Our training services are based on the latest best practices, innovative solutions, and technologies, as well as top industry standards. These extensive services encompass all segments of time and temperature sensitive pharmaceutical cargo operations, and quality management system.

Suitable for interim as well as senior personnel within the organization, we have embedded flexibility on our training programs which are modular and custom- tailored to the specific needs of each organization, introducing a single topic or a combination as required. We are committed to continually enhancing our courses with intentional consideration on compliance to regulatory requirements and the evolving needs of the organization.

In addition, we offer premium training services and white label solutions for pharmaceutical air freight training organizations. We’ve also created complete training programs from A to Z, suitable for any air freight supply chain stakeholder.

Together with our premium learning modules are support in training needs analysis, formulation of compliance training matrix, development of specialized learning content, fine-tuning of existing curriculum, set-up of training database and implementation of process controls to ensure that skills gained from the training initiatives are implemented in day-to-day performance.

Whether you choose a single training session (ad-hoc) or a complete white label training solution that will be developed and branded specifically for your organization, our services will always be provided by top industry experts, with proven global training experience and thousands of training hours in their professional record.

Utilizing the latest training techniques and methodologies, we cater to virtual training preference, on-the-job training, in-class training sessions and self-learning courses.

Support is the ongoing maintenance of the implemented changes in the organization. In addition, we offer the option to outsource the quality assurance and the responsible person duties to us, as a professional third party.

With our dedicated support services comes the continuous improvement of existing quality systems and operational activities, development of new capabilities and expansion of product lines or services, creating increased efficiency and cost-effectiveness of the current operation for increased profitability. In all of these, utilizing LEAN analysis and planning, and demonstrating professional representation & consultation during supplier, customer, or regulatory audits.


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