Root Cause Analysis & Problem-Solving Methodologies

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This is a self-paced, self-learning course.

Course objectives:

Upon completion of this course, you will be able to:

  • Understand the fundamental principles, concepts and available tools in root cause analysis
  • Gain valuable skills in problem-solving and immediately apply in your organization
  • Learn the step-by-step process in performing root-cause analysis using various models and generate effective problem solutions
  • Know how to properly document the RCA process
  • Initiate and lead problem solving activities to support continual improvement in your establishment

Course Instructor:

Navot Hirschhorn is a global vertical Airfreight Consultant, a Certified IATA Instructor, and an Independent Validator for the IATA Center of Excellence (CEIV) for Pharma.

He specializes in temperature-controlled Pharmaceutical air cargo operations and quality management.

Training Assessment:

You will be asked to take an online exam at the end of this course.

A training certificate will be issued and sent to you upon completing the exam.